Ripley Rader Online Shopping Policies
This section covers all the policies regarding buying products online and making returns with Ripley Rader.
We want to make your shopping experience with Ripley Rader easy and pleasant! We recommend you familiarize yourself with our policies, as they govern any transaction you enter into with us. By placing an order, clicking the checkout button, and entering your payment information or any other similar action, you agree to be bound by the following terms and conditions:
Most orders are processed and shipped within one business day from the date the order was placed and paid for. Orders placed for products that are backordered or out of stock may take longer to process.
Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.
We offer free shipping on orders over $140 to the continental United States, Hawaii, U.S. Virgin Islands, Puerto Rico and Canada.
Please note: Canadian shipments require duties and taxes to be paid upon delivery and they will be the customer’s responsibility. Duties and taxes are calculated based on the items ordered, shipment destination, and the value of the purchase.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please keep the original packaging and tags attached. Do not wear or use the item. Please note that wearing/using an incorrect item is considered an acceptance of the item and you will not be able to return/exchange it. Contact our customer service team regarding your issue. We recommend you familiarize yourself with our return policy before initiating a return or exchange through our online portal.
Promo codes and discount coupons can be used to buy any garment offered on this online store, unless otherwise specified. Discount codes may be found on this website, on our social media pages and in promotions and advertising. If you have a discount coupon or promo code please keep the following in mind:
- Only one code may be used per order.
- Certain items (including all sale items) are excluded from special offers.
- Codes may not be applied after an order is placed and/or processed.
- Codes cannot be used with sample sale items.
This agreement is governed by the laws of the State of California. Any litigation must be brought to the appropriate court in the County of Los Angeles California.